TRUSTED

EBAY SELLER

We are a Trusted eBay Seller with more than 50,000 positive feedback reviews. Based in Lancashire, UK, Trueshopping Ltd is an internet-based department store that is able to offer considerable discounts on the whole of its vast range of quality products.

FREE & FAST

DELIVERY

This item will be delivered within 2-3 working days, free of charge. Orders placed with us before 2pm weekdays are dispatched the same day. Orders placed at the weekend and on English Bank Holidays will be quickly dispatched the next working day.

SAME DAY

DISPATCH

This item will be delivered within 2-3 working days, free of charge. Orders placed with us before 2pm weekdays are dispatched the same day. Orders placed at the weekend and on English Bank Holidays will be quickly dispatched the next working day.

Orders to the UK Mainland will be delivered FREE. See the map below for delivery charges for the UK

5 STAR

SERVICE

We work relentlessly to deliver a 5 STAR SERVICE to our thousands of customers. On the rare occasion that things don't go to plan, we ALWAYS do everything in our power to put it right - our business is built on happy and loyal customers and we want YOU to be one of them!

EASY

PAYMENT

After winning an auction item, or completing a Buy It Now purchase, you have two check-out options:

1. Check-Out Now Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.

2. Check-Out Later You may also continue purchasing additional items from our auctions or eBay store. You have 7 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out.

Additional Information:

• We do not charge any extra for payments made through PayPal.
• The PayPal e-cheque facility takes 9 working days to reach us.
• Payment must reach us within 7 days from the end of the first purchase.

No item will be dispatched until full payment has been received and cleared by the bank. After 7 days the checkout will be placed on hold and a non-payment dispute will open. If no payment is received after the dispute is raised you may incur a strike.

30 DAY HASSLE-FREE MONEY BACK

GUARANTEE

We offer a 30 day money back guarantee. This means that for the 30 days following your purchase of any item(s) from Trueshopping you can return or exchange your item(s), provided they are unused and in their original packaging. View our full returns policy here.

Returns

If for any reason you would like to return an item within 30 days of receiving the delivery you should do the following:

• Telephone customer services on 01282 471385 and inform them that you wish to return the item(s)
• In the event of damaged goods we shall arrange for a carrier to collect the items from you and return them to us (at no cost to yourself)
• In all other circumstances you shall be responsible for return postage/courier charges

Please note:
1. Trueshopping cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office or Courier.

2. If, for any reason, you aren’t happy with your purchase please let us know within 30 days. We will refund unused item(s) that are received in re-saleable condition however, you will need to pay for the return carriage.

If collection of an item is required, we will charge you the cost of collection (up to £100) which will be notified at the time of cancellation.

Please return your items to:
Trueshopping
Unit 1 & 2 Dawson Court
Billington Road
Burnley
Lancashire
BB11 5UB

FRIENDLY & KNOWLEDGEABLE

CUSTOMER SERVICES TEAM

Our friendly and knowledgeable customer services teams are here to help. We answer all questions within 24 hours. Unfortunately, questions asked over the weekend will not be answered until Monday. If you wish to contact the Trueshopping Team please use the details provided below:

Contact Us:

• Contact us through eBay - email the seller
• Telephone our UK-based customer services team on +44 (0)1282 471385

Our offices are open:
Monday, Tuesday, Thursday, Friday 8:30am – 5:00pm
Wednesday - 9:30am - 5:00pm
Saturday & Sunday Closed

Terms
We guarantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.