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Bestways Easy Inflate Flock Air Bed - Double
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Item specifics | ||||||||||||||||
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VAT number: UK 433979807
After receiving the item, cancel the purchase within | Return postage |
14 days | Buyer pays return postage |
Returns policy details |
Cancellation and returns policy
If you wish to cancel your order:
- you can notify us by email to bryn-ebay@charliesdirect.co.uk before we have dispatched the goods to you; or
- where goods have already been dispatched to you, by returning goods to us using your 'returns address slip' which is located on the top right of your delivery note and also in accordance with details below
You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us, shall be borne by you and we recommend that you return via Recorded Delivery Royal Mail, in the event we may need to obtain proof of postage.
Upon receipt of the goods we will give you a full product refund of the amount paid or an exchange credit as required.
The rights to return the goods to us will not apply in the event that the product has been used.
If the goods are faulty, incorrect or damaged on delivery, we will meet the cost of return but we ask that you allow us to nominate the carrier (collections can only be made Mon to Fri). Depending on the weight and value of the goods we may ask you to return the goods via Recorded Delivery Royal Mail, in the event we may need to obtain proof of postage and we will reimburse your costs of return post, up to the value of £9.00 upon receipt of the goods.
Please ensure that the goods are suitably packaged to prevent damage in transit. Charlies Stores will not be liable for any returned goods which are not suitably packaged (i.e. re-boxed) to prevent damage in transit or missing parts. Where goods are returned to us missing parts(i.e. Handbooks, physical components) we reserve the right to deduct the cost of replacing these items from any refund.
We will also (at your option) replace or exchange any such goods; or refund you for the price paid including delivery charges. You may return items to any of our stores, if more convenient, however we do ask that you provide proof of purchase and advise the store that you purchased the goods via charliesdirect.co.uk.
We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
This policy is in addition to any statutory rights you may have as a consumer, which remain unaffected.
Items Received Damaged
In the unlikely event that you receive an item that appears to be damaged, you must sign for the item as damaged and notify us immediately. Damages must be reported to CharliesDirect by phone or email within 24 hours of receipt. |
| Most Buy it now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab. |
Questions and answers about this item | |||
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Postage and packaging | To | Service | Estimated delivery* |
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£4.35 | United Kingdom | Other 24 Hour Courier | By Tue. 28 May. |
Domestic dispatch time |
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Will usually dispatch within 1 working day of receiving cleared payment- opens in a new window or tab. |
| Payment method | Preferred/Accepted | |
|---|---|---|
![]() | PayPal preferred | |
Postal order/Banker's draft | Accepted | |
Personal cheque | Accepted | |
Credit card | Accepted |