Is it fair you get a negative feedback simply for doing nothing wrong?
Is it fair that a seller leave a neutral or negative feedback without even contacting you first?
Not only does this damage the sellers reputation but it seems there is nothing we can do about it and ebay won't remove the feedback even when the buyer is wrong or admits they are wrong.
The Ebay feedback system has by and large been the trusted plank on which ebay members have placed a great deal of faith. Now however it is wrong, wrong, wrong and is very fast becoming unfair and unjust for everybody.
What I am talking about is this new system where a seller can only leave positive feedback, not negative feedback no matter how bad or unfair his selling experience has been. This new feedback system is ill thought out and anti everything that was fair about feedback, dont get me wrong, the old ebay system was not perfect and had its faults ie revenge negative feedback etc, but this new system is just plain wrong, just you wait until you have a bad selling experience then are only allowed to leave positive feedback about the buyer who has just badly let you down. Is this correct? No!!! Is this fair on you the seller? No of course its not!!!
What is now fast beginning to happen is that members are "buying" goods and articles in the full knowledge that if they dont turn up to collect and pay for those goods or articles that they have "bought" then the new feedback system now protects them from having any negative feedback placed against them. What will happen is that ebay will now start to degenerate because sellers will never know if a "buyer" actually is genuine or not.
The only way at present to "expose" these people who dont pay or ignore your emails about when they are collecting your items is by writing a guide about them, because you cannot now leave negative feedback how daft is that! To stop this situation of unjust feedback Ebay have used an almighty sledgehammer to crack a very tiny nut.
In my view Ebay should bring back feedback for both buyer and seller forthwith, but to mitigate this, Ebay should also add to its system some sort of a member based jury or panel where all feedback disputes could be voted on by say 25 ordinary members of good standing. This will then enable members who feel they have had negative feedback unjustly put against them to have it removed by a simple vote of the members panel after both sides have put their arguments by email via ebay, who of course would preserve the voting members identity. This is truly democratic and a much much fairer way than before, when all ebay did was just point blank refuse to remove bad feedback no matter how unjust or undeserved.
Thank you for your time in reading this guide, please do vote Yes for it in the box below if you feel like me that sellers now have no voice or any means of comment on bad buyers. Please vote thanks!
As you can with my feedback, I've encountered this a few times now!
The first being a negative from a person in Italy who bought an item. I paid the postage through paypal ordinary mail, 3 weeks later she opened a dispute. i refused her a refund because i had proof i had posted it on paypal. However paypal found in her favour because they could not track the item as it was only ordinary airmal small packet. So even though i had proof i sent it wasn't enough so they gave her a refund and she gave me a negative feedback. i protested all i could to ebay that i paid the postage through paypal so how could they find in her favour?
I checked her feedback and she had left 3 negative to 3 different people stating she hadn't recieved items in the space of 5 days. So sounds to me she has conned people out of goods and to me this is theft.
The 2nd negative was the most ridiculous excuse i've ever heard. I sold bed head texturising paste. He said it was FAKE demanded a refund and left negative feedback. totally unreasonable. i wouldn't mind but i'm an hairdresser and this was from my own salon. Any excuse to get refund, and came up with the most ridiculous excuse. I sent the item tracked, so there was no way he could say he didn't receieve it. i checked his feedback first before i sent because i have now notice the number of people claiming they are not recieving items.
So more to the point, the new ebay system is wrong that people are now allowed leave negative feedback for the fun of it and something should be done? Its not fair that there are honest people like us on Ebay and we are left trying to rebuild our reputation because of unfair negative feedback which we can't can't do nothing about!
Who agrees with me on this one???