THE A.C.E.S. OPEN/PUBLIC FORUM.
( ASSOCIATION OF COMMITED EBAY SELLERS ).
ACES are a group of people who feel passionate about ebay and to demonstrate this have got together and written a charter outlining their beliefs in what they consider to be the fairest practices possible for SELLERS & BUYERS within the ebay community.
1. We, as members of the trading group A.C.E.S, will always deal fairly and politely with any buyer.
2. We will at all times honour ebay's rules that apply to selling and listing, and uphold the 'spirit' of the ebay community.
3. We will always attempt to dispatch items within 72 hours of payment being received, and always by a safe, cost effective and appropriate method.
4. In the event of an item being lost in transit, we will process claims as speedily as possible.
5. We will accept returns of faulty, damaged or mis-described goods.
Please be aware this is a public forum and that anyone can read or join so for your own reassurance try not to post any private or sensitive information.