This guide is a warning to people not to use ezdelivery as a courier service. i have changed my third party courier to someone else after experiencing unproffessional attitudes from ezdelivery. i'm still waiting for an overpayment when their online booking crashed but still took my payment from my visa card and you have no chance in making a claim as their attitude is,you should of packed it better. they are slow to book your parcels in and more often than not you have to wait 2 days before its collected.
i now use collectmyparcel.com which is cheaper and they send you online tracking details.
so beware of EZDELIVERY!!!!!!!!!!!!!!!!