Be Aware, faulted incubators for sale

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IMPORTED INCUBATORS

Be aware when buying incubators, I purchased from eBay from Savechannel, it seems when you purchase they are based in UK but actually when looking closer are based in China. The incubators do not pass trading standards set for UK and are dangerous and could be fire risk and shock risk, for further details please visit brinsea incubators page and you can see the products that are dangerous and that should not be sold, as I purchased my incubator from save channel and as incubators are to hatch eggs it is few weeks before you actually find out this is not working, by this time they will not refund your money, the humidity is wrong and so is the temperature reading innacurately so proving to be expensive for amount of eggs wasted, aside from the risk of faulty wiring, I purchased at christmas a s a gift for someone and so was not used until after the christmas holidays when postage etc got back to normal, it takes 28 days to hatch duck eggs and after 28 days no hatchings, so thinking as it was first try and being a novice purchased more duck eggs to again try, still no success but on 25th day of incubation could smell burning from machine like a melted plug, when examining the plug was completely melted in the unit, luckily we were in at the time so turned it off, as this incubator stated comes with 12 months guarantee thought that would be fine I can get this replaced, emailed customer services on save channel who said as it was after 3 months guarantee does not stand, so emailed the company in China that makes these incubators and would not deal with a customer direct you have to have an account, after looking through internet and finding brynseas page i took screenshots and posted on this post, I was now aware of what fault this had and feel lucky that we were in when problem occurred as it could have been lots worse, i mailed save channel explaining the products were unsafe and mine has never worked correctly and was supposed to come with 12 month warranty, still not interested and still they won't refund, Customer service is terrible because they know that as they are based in China and purchasing from UK that the same laws we have for buying the products and our rights do not apply, please beware of this seller and also of the products that are dangerous that they sell
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