I bought a hair straightener for the first time on e-bay. The item came as promised but what was not made clear in the description is that it is bulky and heavy and is definitely only meant for salon use. The seller did not have a returns policy so I'm stuck with an item that I can't use! For those who still want to buy such items from e-bay, a few tips:
1. Ask first for the weight and size of the product - a picture can be misleading
2. Ask seller why she's selling it cheaply, you have a right to know!
3. Only buy from sellers who has a returns policy
4. Only buy products that you had seen in a store & take note of the RRP! You don't want to end up paying more for used goods!
As for me, I think going to the store and actually seeing and touching the product is still the best way of buying products that are unfamiliar.