Buying mobile phones through Ebay

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Beware purchasing a mobile phone through Ebay. The guarantee scheme you think is offered by Ebay/Paypal but turns out to be WORTHLESS. Their mediation process is a paper or should I say email excercise and achieves nothing for the buyer who suffers by purchasing a phone described as in "good working order" does not switch on and is therefore not as described and is therefore useless. Using PayPals arbritation scheme is also useless, it achieves what it sets out to achieve, nothing, ziltch, zero. Need I say more. £53 down the drain. 
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