Complaints about postage and packing charges. Don't!

Like if this guide is helpful
It really annoys me when people complain about postage and packing charges.

The charge is there for all to see - if a potential buyer does not like the postage and packing cost attached to an item then that person should not buy the item. Don't complain later; a buyer freely chooses to enter a contract with the visible postage and packing cost so if you don't like the postage and packing attached to an item then don't buy the item in the first place. Do you try and alter legal contracts once you have signed them? Because that is the equivalent of complaining about postage and packing charges after you have bought the item...

Now the once every three or four years complaint I receive on this issue is generally based on a customer viewing the cost as just a postage charge. It isn't. It's postage AND packing. Consider the time and material needed to pack an item, and then a seller has go and post the item. Apparently this is all meant to be for free. It isn't free - it's a time and money cost. As said, it's postage AND packing. 

One must also recognise that postage and packing is a generalised cost; one can not - due to time - work out all the various ways of postage to all the countries of the world for all the items one would like to sell. My material usually sells in the UK or 'not-Europe'. It is normally of Royal Mail 'small package' size of under 100g  so I price my postage and packing based on this assumption; sometimes I may gain a little but other times I lose... 

So, overall, it's ridiculous for a buyer to complain about a charge which was there when a buyer freely chooses to buy an item. And if the buyer puts a 'neutral' rating on a seller because of the charge I would not be surprised if that seller puts the buyer who complained into the  'banned from bidding' on further items from a seller. It's what I do...
Have something to share, create your own guide... Write a guide
Explore more guides