I order something on 20th Dec and still havent received it. I usually cannot get through to them and if I do I am fobbed off. I have now opened a credit card dispute with them. The same thing happened to my mother (unbeknownst to me I was ordering for the same people!). They are now breeching the Consumer Protection Distance Selling Regulations 2000. I have written recorded delivery letters and phoned and emailed. They ARE USELESS.
NO NOT ORDER from these if you actually want goods to be delivered or have any kind of pleasant shopping experience.