We are Mykiddistore, we run a LTD company selling Maternity, Baby and child related items. We have been using eBay (with various I.D's) for over 10 years. We have over 3,000 SKU's / Items online now. We don't claim to be experts, but we feel that we are in a position to offer you sound advice based on our experience. This guide is for both eBay Buyers and eBay Sellers.
Feel free to checkout our eBay Store and we hope that this guide is useful for you..
Dont get caught out...
For the Buyers
1. Never assume anything! Just reading a title is not good enough. Read the description carefully as a BOX could just mean a BOX.
2. Beware of the small print. Ensure that you read / look closely at the entire item description or any small print within the ad carefully.
3. Proceed with Caution! It is wise to treat any advert without any technical information suspiciously, this could mean that you are not bidding on / buying what you think you are.
4. The Internet is Power! It is wise to research the item that you are looking for elsewhere and to read any reviews from other people online - to ensure that it is a good product. Although fakes are illegal and not allowed on eBay - there are people who are still doing this for a living! Know your product if possible, what it looks like, feels like, comes with etc..I once brought a FAKE IPOD on eBay and knew within seconds of touching it and booting it up that it was not genuine - I WAS ONE OF THE LUCKY ONES AND GOT MY MONEY BACK.
5. Keep your eyes pealed! Look for the obvious signs such as messages within a description such as "CONTACT ME BEFORE PLACING A BID" means they want to sell outside of eBay to avoid eBay fees and usually means a request for money transfer and no goods. This is often the strategy adopted by hijackers of genuine eBay accounts.
6. Don't communicate outside of eBay. Always use the 'CONTACT SELLER' eBay button to communicate with sellers as this is recorded and will be sent directly to their eBay inbox.
7. A Common Scam: Never answer emails from anyone purporting to be an eBay customer rep who is asking you to confirm your password / address etc..as eBay already have this information. Do not use anything other than an eBay authorised email address. If unsure about a response address simply put it in Google to see who they really are!
8. Check feedback comments correspond to actual items that have been sold (note you can't do this for private listings).
9. Try and purchase from the same country that you are in.
10. Do not trust any sellers / descriptions where the location of the seller and the goods do not match.
11. Be cautious of sellers who dont have a track record for selling lots of similar items unless they have a huge no of positive feedback (in the hundreds of thousands).
For the Sellers
1. Be very very cautious of requests to ship items to 'relatives' in other countries, especially Africa, put SCAM EBAY NIGERIA into Google and see for yourself. These are usually followed up with fake Paypal emails, often with NOTICEABLE SPELLING MISTAKES in them.
2. AVOID LIKE THE PLAGUE any requests to end auctions early for larger payments - often for high priced electricals such as cameras and phones.
3. Always log into your PAYPAL account in a new window. Don't click anything witin an email. Keep an eye out for fake Paypal payment emails with delivery addresses for items espcially where the auctions have not even ended!!!
4. Set your payment rules. You can choose to be paid immediately or within a day, it's up to you but just remember that there are very few reasons why the winner / buyer would not pay for the item immediately, even taking different time zones into account, one day should be viewed as the maximum.
5. An obvious one to many - but make sure that you do not accept Cashiers Cheques from Nigeria, they can appear to clear at the time.... only to be found as fake later on - when drawn against the issuing bank.
6. No money - don't send it! So many people still get caught with this - Ignore any 'Paypal emails' claiming that once item has been shipped (and the tracking number sent to the buyer) the funds will then be released...
7. Never proceed with sales after you receive an email from Paypal verifying a buyer, its a fake email - Paypal do not do this.
8. Bad spelling and poor grammar on emails confirming payment or information from either eBay or Paypal will be fake - do not respond to them!