DON'T GO ORANGE

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Don't go there.I was with orange from freeserve ,wanadoo days.From Feb 08 ,could not get mail via their webmail.Son set up a hotmail address for me.WORKED FINE. Orange insisted it was my computer.Had it checked(cost £60)no problems with it.Contacted Orange by new address,still insisting MY PROBLEM!.Informed them I was leaving and going with another provider,connecting to this on May 8th 08.Cancelled my d/d.On 16th May 08 had horrible phone call threatening with debt agency for payment of £35.98!Set up a one off d/d for them to claim .Had letter this morning,again threatening ,and that we now owed them £53.97!this inc the original d/d PLUS £17.99 cancellation fee!!Have begrudgingly paid this by phone.BEWARE BEWARE!!I GAVE THEM THE RIGHT AMOUNT OF CANCELLATION TIME,BUT YOU ARE STILL CHARGED FOR CANCELLING.

 

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