I have been trying to open a dispute with a seller through the Paypal system. So far it is proving impossible to do, as every time I finish the letter I have written I'm told that they are having problems in processing this complaint due to problems on line or I have run out of time. So far, I have written two letters which have somehow been lost in cyber space. Hence I am finding the whole process extremely frustrating and am becoming more and more angry at the Paypal system and eBay altogether. Surly they must be able to run their business and do better than this. Getting to an actual person too is impossible to achieve with eBay or so it would seem.
My suggestion to anyone who may be thinking of buying anything from ebay is to be very, very aware and that your money, along with the thing you are hoping to buy, may just disappear into cyber space, along with the letters you have endeavoured to write in an effort to get said money back. Also forget about trying to contact Paypal through the regular channels as that seems to be a no go area also.
The buyer I am having problems with is in the USA, so be very wary of dealing in the states. If I could just get my anger across to eBay it would not be so bad, but as it is I feel totally duped by them in this matter.
So BEWARE all you potential buyers out there, you may think you have found a good item at a drop down price, but you may also end up paying a lot more than you bargained for.
To be fair most people have been great that I have done business with, however, be aware that the rouges are out there and they're out there trying to con you! So, even paying through Paypal is no guarantee as on paper it looks all very fine, but try putting a dispute into practice and you will really find you difficulties increasing and your frustration levels reaching magnificent proportions. All this and guess what, No Item and No Money!
Disillusioned and Disgruntled London