Don't get fobbed off by the buyer! (For novices.)

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Things to note in you listing to avoid being swindled by the buyer!

I am fairly new to selling on eBay.  I listed some rather nice handbags for sale.  Two of these sold without any problems.

For one I had trouble getting the buyer to pay.  In the end it took well over two weeks to get the payment through PayPal. 

The second troublesome buyer was really crafty!  First of all she marked the item as payment sent. As I had not received any payment I did not send it.  After a week or so, she started chasing me for the item, and then made up an excuse about PayPal not doing the checkout properly.  She eventually paid and I sent the item.  Almost three weeks after I posted the item, I had a mail from her asking where it was again. Lucky for me, the proof of postage was still in my bag after all this time!  I scanned and mailed it to her.  Surprise!  The next morning I got a note saying the parcel had been left with a neighbour while she was away.  Not sure what happened to teh note the post office always put through the door... 

Moral of the story:

1 - Always state in your listing how you want to be paid and by when.  State you will leave negative feedback if they do not comply.  If the buyer doesn't like your rules, they don't have to bid!

2 - If an item is marked as Payment sent in eBay, make sure the money has actually gone into your PayPal account!

3 - Keep the proof of postage for longer than you think you need to. If I had not still had mine some three weeks later, I suppose the parcel would have been "lost".

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