This company is an absolute disgrace !. Bought a phone in June, it broke after 15 days they refused any repair under warranty. Opened a dispute and to Ebay decided I was not entitled to a replacement !!. Ebay clearly want to look after this seller because of the revenue they generate.
Got in touch with trading standards who said of course it must be repaired or replaced, wrote to e-cell who said please send it back for replacement, when they recieved it they said that they would send it for repair !!. Still no phone after 4 months... what a shambles, hard to contact, dishonest in thier dealings but protected by ebay. Not at all what ebay was supposed to be about, be sure to read the feedbacks before you buy.