EBAY AND FEEDBACK

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WHY SHOULD WE SELLERS BE ALLOWED TO RECEIVE NEGATIVE FEEDBACK SOMETIMES UNNECESSARY OR UNCALLED FOR FROM BUYERS, BUT WE ARE NOT ALLOWED TO DEFEND OURSELVES AND LEAVE THE SAME?  WHO DECIDED THAT THIS WAS THE CORRECT THING TO DO?  WAS THERE A VOTE? SO BUYERS IN THEIR WISDOM CAN LEAVE AS MANY NEG FEEDBACKS AS THEY LIKE JUST FOR THE SHEER HELL OF IT AND KNOWING THIS CANNOT RECEIVE THE SAME IN RETURN..........................HOW UNFAIR IS THIS?? 
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