Ebay and Pay Pal Very poor service

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I to purchased an item from Ebay, using the BUY NOW, and paid by PAY PAL.

Had an Email to say the the person I bought from had hi jacked the account, and basically could not refund.
Same answer from PAY PAL.
The person is back on EBAY today selling the same Manuals, I contact EBAY they weren't interested, and they are still for sale.

EBAY,S customer services are a joke, cut me short on live chat, Very Professional, I don;t think.

So after being with EBAY for 11 years, basically BUYER BE WARE, EBAY AND PAY PAL do not look after there customers.
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