Ebay & paypals buyer protection promise is a lie

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Ebay & Paypals buyer protection promise is a lie, even if the buyer refuses a refund & ebay settles the case in you favour, the buyer still ends up being the victim, Although the seller has the money deducted from their paypal account, they get the item back and are not out of pocket ! The sellers is out of pocket as they have had to pay to send the item back, on big heavy items this can be very expensive ( as ive found out! ) If your unsure your better off collecting and paying in cash for heavy or expensive items...i know i will be from now on.
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