Game key Scammer: johndredd

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EDIT: After contacting ebay customer service and explaining the situation, they have agreed that the negative feedback left by the scammer is indeed false and defamatory. Such feedback has therefore been removed. 


Recently, I got a negative feedback from a buyer (johndredd) (http://www.ebay.co.uk/usr/johndredd) claiming me to be "very unhelpful"

I seriously doubt his purpose because he is the one refused my assistance. Therefore, I have the reasons to believe he was  trying to get a  free additional  copy of the game . 

So, here is the whole story:

Nearly a month ago, I sold a copy of Crysis 2 Maximum Edition Steam Download key to this buyer. 

The item is a code which allows user to redeem a game copy to his Steam (a gaming client) account. 

After the buyer received the  steam key through ebay message, he claimed that the key did not work and REQUIRED AN ADDITIONAL KEY.

Then I asked him to check for typos and to provide me with  a screen shot if the problem persisted. 

Yet, the screen shot he sent me was blur and only showed a partial view of his screen.
I therefore had to ask for more information, given that that error message could be   easily falsified. (For example, entering the same code in another steam account after redeemed it)

I, of course, needed more solid evidence before providing him with another copy of the game considering that I am very confident that the original one would work.
And those requirements are never time-consuming:
Two screen shots 
and to send me a friend request on Steam (so that I could check whether he has got the game or not)

These all could be easily done in a minutes or two. 

The buyers refused to do so by claiming he had no clues what I was requiring despite I had clearly stated the requirement in plain English. The buyer also did not ask for further clarification. 

AND more importance, he decided that he would no longer need my help. Very obvious, it is the buyer did not want my help instead of me being "very unhelpful".

Even so, I told the buyer that I was always willing to help whenever he had the time to go through the verification processes. 

I never heard anything from him for weeks and then he left me a negative feedback.

I can't say I do not suspect him of being a scammer. 



Detailed screen shots of the messages are provided below




After he received a steam key through ebay message, he claimed that the key did not work and REQUIRED AN ADDITIONAL KEY
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Link to an eBay page
After he received a steam key through ebay message, he claimed that the key did not work and REQUIRED AN ADDITIONAL KEY
That's my reply
Link to an eBay page Remove
Add up to 3 more photos
Link to an eBay page
That's my reply
He then provided me a blur image of a partial view of his screen
Link to an eBay page Remove
Add up to 3 more photos
Link to an eBay page
He then provided me a blur image of a partial view of his screen
I therefore required better screen shots and needed to know his steam account
Link to an eBay page Remove
Add up to 3 more photos
Link to an eBay page
I therefore required better screen shots and needed to know his steam account
When I required more information, he then refused.
Link to an eBay page Remove
Add up to 3 more photos
Link to an eBay page
When I required more information, he then refused.
Even so, I am willing to help whenever he has the time to provide the necessary information.
Link to an eBay page Remove
Add up to 3 more photos
Link to an eBay page
Even so, I am willing to help whenever he has the time to provide the necessary information.
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