How can you tell if the Citizen watch that you are about to buy online is genuine? Follow these 6 simple steps to verify the authenticity of your purchase. Always ask the seller to use the youVerify app prior to purchase. It's Smarter Selling & Safer Shopping.
Step 1: Guarantee
If the guarantee is photographed check that any model or serial numbers match those featured on the caseback of the watch. Also check carefully for any errors in logos, spelling and dates.
Step 2: Instruction Manual
If the original instruction manual is photographed please check that any model numbers match those featured on the caseback of the watch. Also check carefully for any errors in logos, spelling, spacing and dates.
Step 3: Serial Number
Some Citizen watches have a serial number that can be found on the caseback.
Step 4: Model Number
Most Citizen watches have a model number on the caseback.
Step 5: Citizen Logo
Every Citizen watch will feature the Citizen logo on the watch face. Check the font of the letters is consistent with the official brand logo, that the spacing is even, and that the quality of finish is high.
Step 6: Download our App
We hope that this guide helps to educate you when identifying genuine Citizen watches. To prevent you from falling victim to counterfeit goods, always ask the seller to use the youVerify app prior to purchase.
youVerify - Smarter Selling, Safer Shopping.
youVerify is a smartphone app that helps online sellers verify themselves and their products, which in turn allows online buyers to shop with more confidence - Smarter Selling, Safer Shopping.