The Nokia-6310i is the same as the Nokia 6310, except that the 6310i includes a blue LCD screen, Java, and tri-band reception. Most problems are simple and you can diagnose them easily. In addition, with a T6 Torx driver and plastic phone opening tools, you can perform repairs yourself because once you learn how to disassemble the phone, it is easy to replace nearly any part.
Troubleshooting Reception Problems and Signal Drops
If you are experiencing reception problems and signal drops with your Nokia phone, the problem could be the internal antenna. In order to reach the antenna and replace it, you need to open the phone and partially disassemble it. On the back cover, slide the battery away from the case and remove the SIM card. Remove the four T6 screws with the Torx screwdriver and set them aside. Insert the plastic opening tool in between the faceplate and the back plate and gently pry them apart. Continue using the plastic tool to separate the top of the back plate and then remove the plastic clips. Remove the screw holding the non-functioning antenna, remove the antenna, and replace it with a new one.
Troubleshooting Broken Keys and the Screen
If you have phone keys that no longer work or are stuck, the problem is the keypad. Open the back of the phone and remove the battery and SIM card. Remove the four T6 screws with a Torx screwdriver. Using a plastic opening tool, pry the faceplate and the back plate apart. Continue to separate the top of the phone from the back plate and remove the plastic clips. Lift the motherboard from the faceplate and remove the keyboard. If your screen is scratched or broken, this is a good time to replace the screen. Insert a new keypad or screen and reverse the steps to reassemble the phone.
Troubleshooting a Non-Working Nokia 6310i
If your phone no longer works at all, it could be a problem with the motherboard. To replace the motherboard, you will have to slide the battery out of the phone case and remove the SIM card. Remove the four T6 screws with the T6 screwdriver as well. Use the plastic opening tool to pry the faceplate from the back plate and separate the top of the phone from the back plate. Next, remove the plastic clips, lift the motherboard from the faceplate, and insert a new motherboard.
Troubleshooting No Sounds or Crackling, Static Sounds
You need to replace non-working speakers or speakers that crackle or sound like static. Slide the battery off and remove the SIM card from the housing. Use the T6 Torx screwdriver to remove the four screws that hold the phone's faceplate and back plate in place. Gently pry the faceplate and back plate apart using the plastic opening tools and then remove the plastic clips. Remove the speaker and replace it with a new one.