This guide will protect yourself from fraudsters and scammers here on Ebay
Ebay once used to be a safe place to buy and sell but since fraudsters have discovered this, they will do anything to make money. Below is a list of how to protect yourself from fraudsters and scammers.
- Always look at other ebayers feedback rating, this is important becasue it tells you their trading history on Ebay. If they have numerous negative comments which make them sound un-trustworthy, then its best to contact them first or leave it and look else where. If they have no feedback and are new, it is best again to contact them.
- Never buy or sell to places from abroad such as Nigeria, Africa etc. These are again fraudsters using stolen credit cards and if they do pay you, well that money is guaranteed to be stolen which will be retracted from your account so you would lose out basically.
- Always email or contact them some other way if unsure. At least this way, you'll know about their communication standards.
- Ask for a tracking number for a valuable item. This way you can track the item and you'll know that they have sent it.
- Never bid/buy from ebayers who claim to have 20* Nokia 8800's, 20* Samsung D600's etc (you get the picture). This is becasue it is all fraudulent. They do not have an verified email address which is why they ask you to email them from another email address stated on the listing, once they recieved the money they will withdraw this and close the account, and theyu wont send anything. Plus Ebay cannot do anything as it is too early for them to do anything.
- If you do get into a fraudulent situation, contact the seller/buyer, if they dont reply, contact Ebay and paypal, then if they cannot do anything, contact your credit card company (by law you are protected from any fraudulent activity for 7/14 days) Dont leave it too late. You can contact the police as well, they will issue you a crime number, send this to the fraudulent ebayer, they may read your emails but just wont reply, if you show them a crime number, they would probably be scared and give you the money back. Request their contact details as well by searching it on help, at least you'll know where they live and their contact number.
- Always pay using paypal, you know you'll be covered. Dont use outside companys such as Nochex and western union, you wont be covered.
- Wonder why people put a reserve on their listings, well it is to protect themselves from bid shielding. This is where two and more ebayers target a listing for example, samsung D600 with a starting price of 0.99 and no reserve. The first fraudster will come along and place a bid of 0.99, the second fraudster will come along and place a bid of about £20. The third frauster will come along and place a bid of £500. This is worth more than the value of the phone therefore no one else will bid. Then when the listing is about to end, the third fraudster will cancel their bid and the second fraudster will win the item for £20. However ebay have put a stop to this but this is just one reason why ebayers place a reserve on their items.
- And finally, dont bid/buy on something which sounds too good to be true as it will most likely be too good to be true.
- (NEW) - Look out for new ebayers with a feedback score of 0. They normally bid for your item but then do not pay for it or would use some fraudulent way to pay for it such as spoof emails. You can tell this if the email is from paypal but then it goes to your Junk/spam mail and also if it says Dear customer, Dear account holder instead of your name - this shows that this is fraudulent and must be reported to paypal. You then have to suffer the ebay fees and relisting fees as well.
- (NEW) - Also look out for people who do chargebacks. This is when someone pays for the goods, and after a few weeks or even days (basically after you've sent the item) they will process a chargeback with paypal. By this time most people delete the information needed to prove the claim therefore you lose out. To avoid this always keep records of transactions and anything else realted to that transaction for evidence.
- (NEW - 2006) - Another thing i have noticed was i was searching for a Dell 24" LCD Monitor (Dell 2405fpw) and saw many of the same listings. I clicked on one of them to have a look at the listing which instantly i suspected Fraudulent. These people who were selling the items were from China. Secondly they only had 10 or less feedback so when i clicked on some of their feedback, they were all from people who were from China as well (could be the same person under a different ebay name). Anyways i clicked on one of the item listings and what did i come across? The listing was all questionmarks (wasnt a proper listing). The item description = questionmarks, the item title = questionmarks, subtitle = you guessed it, questionmarks. They had clearly just created these phoney listings to increase their feedback. What else was fraudulent was they do not accept paypal, just cheque. Clearly a scam but the funny thing was there was people bidding on it which shows how stupid some ebayers can get. And this isnt for just monitors, its also for mobile phones and even TV's such as plasmas and LCDs they are starting to do - so if you are thinking of buying an item from China, Think again!