IS THE ITEM YOU WON AS DESCRIBED (SILVER/GOLD)?

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I'VE JUST BEEN ON A SPENDING SPREE ON EBAY FOR GOLD JEWELLERY , SILVER JEWELLERY & SMALL SILVER ANTIQUES AS AN INVESTMENT DURING THIS CREDIT CRUNCH . WHEN MY PARCELS ARRIVED I WAS DELIGHTED WITH ALL I RECEIVED AND LEFT POSITIVE FEEDBACK ON ALL OF MY ITEMS .

ONE EVENING I CAME HOME AND WENT STRAIGHT TO EBAY AND SAW AN ITEM ABOUT TO FINISH (3 MINUTES LEFT) THAT I THOUGHT WOULD BE A GOOD INVESTMENT AT THE RIGHT PRICE . THE ITEM WAS DESCRIBED AS SOLID SILVER FROM SHEFFIELD . I WON THE ITEM  AND FOR SOME REASON I HAD DOUBTS , SO I CONTACTED THE SELLER TO CONFIRM THAT THE ITEM WAS SILVER . THE REPLY WAS ' ITEM AS DESCRIBED' , SO I WAITED FOR THE ITEM TO ARRIVE . WHEN THE ITEM ARRIVED IT WAS IMMEDIATELY APPARENT THAT THE ITEM WAS NOT SILVER . I CONTACTED THE SELLER AND THEY HAVE AGREED TO A FULL REFUND ON RETURN OF THE ITEM , BUT ITS THE INCONVENIENCE OF HAVING TO REPACK AND WILL I GET THE RETURN POSTAGE REFUNDED . I DON'T KNOW WHETHER OR NOT THIS WAS A GENUINE ERROR .

I'VE ALSO DISCOVERED THAT A RING I WON DESCRIBED AS 9CT GOLD WAS IN ACTUAL FACT 18CT GOLD PLATE . I'VE CONTACTED THE SELLER AND AM AWAITING A REPLY . THIS WAS MY FAULT- I SHOLD HAVE INVESTIGATED MY PURCHASE PRIOR TO LEAVING FEEDBACK .

HARD LESSONS I'VE LEARNED

1. DON'T BUY RASHLY - CONTACT THE SELLER WITH ANY QUESTIONS BEFORE YOU BID AND WAIT FOR THE ANSWER THAT MAY CONFIRM THE ITEM IS GENUINE . IF YOU DON'T GET A REPLY I WOULD ADVISE EXTREME CAUTION - HAVING BEEN BITTEN I WOULDN'T BID ON IT MYSELF .

2. WHEN YOU RECEIVE YOUR GOLD OR SILVER ITEM FIND ANY HALLMARKS AND CLARIFY THE ITEM IS AS DESCRIBED . THERE ARE PLENTY OF WEBSITES THAT CAN HELP YOU . IT WILL TAKE TIME BUT AS I'VE DISCOVERED IT'S WORTHWHILE . DON'T BE BULLIED INTO LEAVING FEEDBACK . AT THE SAME TIME DON'T BE OVERCAUTIOUS -MOST PEOPLE KNOW WHAT THEY'RE SELLING AND ARE 100% GENUINE AND YOU DON'T WANT NEGATIVE FEEDBACK .

IF YOU ARE UNLUCKY , CONTACT THE BUYER AND TRY AND SORT IT OUT - DON'T IGNORE IT YOU'VE PAID FOR SOMETHING THAT IS NOT GENUINE AND MAKE SURE YOU GET YOUR MONEY BACK FOR RETURNING THE ITEM .

IF YOU DON'T RECEIVE A REPLY FROM THE BUYER CONTACT EBAY , OR A LAST RESORT WOULD PROBABLY BE TRADING STANDARDS .

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