Joys rotton over locker

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I bought an over locker from Joys and it is useless.

After emails and discussions I sent it back and according to Alan [techical director!!!!!!!!!!!!!!] I or somebody had played around with the screws of the place where the cable is inserted!!!!!!!

The plug area was in perfect condition when I retutned it.

I spoke with a senior engineer of a sewing company to find out about the fault as I did ot know what Joy's were talking about.  It did bot make any sence to the engineer!!!!!!!!!!

I attempted to discuss with Alan and before banging the phone down on me he said" you will not get your money back!"

Acording to one of their staff a web site has een set up by 4 disgruntled buyers to bring to peoples attention the poor quality of Joy's products and their attitude to customers.

I have spoken to my Trading standards officer and Joys MD will be receaving a letter from me on Monday which I am sure they will ignore.

I am setting a report of this to Watchdog. 

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