Log Cabin severn 400 tt sunlight

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I had my log cabin delivered in august, and i am not satisfied with the way the cabin has been fitted, the lock did not work, the water butts and guttering are fitted incorrectly, the veranda is not right and not level, if you have any problems you have to email customer services, no one will speak to you regarding your issues, i did not buy it via ebay, i ordered direct over the telephone, unfirtunately i had to pay the full balance before they delivered and erected it, i am now demanding my money back! be careful
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