MAMAS AND PAPAS REFUND/REPLACEMENT/FAULTY PRODUCTS

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HI I JUST WANTED TO TELL PEOPLE ABOUT THE PROBLEM I FOUND WITH MAMAS AND PAPAS AND HOW THEY RESOLVED IT.MY HUSBAND AND I BOUGHT A PLIKO TRAVEL SYSTEM FROM MAMAS AND PAPAS IN YORK.WHEN WE GOT IT HOME AND UNPACKED IT WE FOUND THE SECURITY TAGS HAD ALL BEEN LEFT ON.I IMMEDIATLY RANG THEM UP AND WAS ADVISED TO TAKE IT TO MY LOCAL WOOLIES TO REMOVE SECURITY TAGS FOR US.AS WE LIVE OVER 50 MILES FROM YORK.WE ALSO RECIEVED A TEN POUND GIFT VOUCHER FROM MAMAS AND PAPAS.ALSO WHEN A FAULT DEVELOPED WITH THE PLIKO 3 MONTHS LATER I RANG THEM AND THEY SENT A COURIER TO COLLECT AND RETURNED THE PLIKO ALL FREE OF CHARGE AND REPAIRED.I DONT UNDERSTAND HOW A COMPANYS POLICYS COULD CHANGE AS MUCH AS PEOPLE ARE SAYING IN THE OTHER GUIDES I HAVE READ.ALL I CAN SAY IS I THINK MAMAS AND PAPAS ARE A GOOD STORE.

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