Mamas and papas pramette rubbish service

Views 2 Likes Comments Comment
Like if this guide is helpful

Hi all

Just to let you's know i paid through the nose in a local pram shop for my babies pushchair i thought mamas and papas =the finest and the best - what i got was worse than tesco value.

I  notice a small fault with my pram and contacted the retailer who said they would send it away to be repaired it was away for six weeks and when my pram was returned to me, i found when i got home and put my baby in it there was a two and a half inch blade through the pram it could have killed my daughter, it was located at the back around the same position as her lungs. I contacted the retailer who dismissed me and told me contact mamas and papas which i did and they were totally dismissive and told me to contact retailer again, retail was rude and just said contact a solicitor if your not happy we have ordered in new covers for you to purchase if you want.

My daughter has been through enough in her life ( she was born prematurely at 25 weeks and as a result has chronic lung disease and was blind now only short sighted. she is tiny  and the shop were always helpful as i have bought every baby item from them and they have reccommended quite a few things) and to think i could have lost her by someones stupidity.

PLEASE BE CAREFUL BABIES ARE TOO PRECIOUS>

PS any one give me advise on what to do next please email me.

 

Tracey

Have something to share, create your own guide... Write a guide
Explore more guides