Mobile phone line rental cashback

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In January this year I took an 18 month contract with Mobileshop.com for an LG 800 on o2,this was with a 12month line rental with cashback paid from 6months,I applied for this,only to be told that they were having technical problems paying out cashback,BUT,I could have a voucher to spend in certain shops worth 110% of money owed,this I refused,I have put in my claim for cashback for month 10,only to be told that they are still having difficulties in paying cash,BUT,I could have a voucher for 110% of money owed.I would advise anyone thinking of getting a mobile phone with this sort of offer to think very carefully.I hope to receive my cash back sometime in the future.29/03/08 update,the claim put in 14/06/07 was paid 24/10/07,  2nd claim put in 18/10/07, NOT yet paid, 3rd claim put in 15/02/08,Heavens knows when that will be paid!!
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