WE ARE NEC XN120 SPECIALISTS REWARD TELECOMS (rewardtelecoms.com) 01977692640 AND ANY FURTHER HELP PLEASE DONT HESSITATE TO CALL.
THE NEC XN120 IS AN EXCELLENT EXPANDABLE PHONE SYSTEM CAPABLE OF ANALOGUE, VoIP AND DIGITAL LINES. COMES OUT OF THE BOX READY FOR 3 ANALOGUE PHONE LINES AND EIGHT HYBRID EXTENSIONS WHICH MEANS BOTH NORMAL PHONES AND KEYPHONES WILL WORK.
REALLY THE ONLY FAULTS WE SEE ARE WHEN THEY ARE UPDATED INCORRECTLY OR PROGRAMMED INCORRECTLY. CURRENT SOFTWARE VERSION IS 8.00. CAN BE CHECKED VIA OPAC 3. RECOMMEND UPDATING BUT BACKUP SYSTEM FIRST.
DEPENDANT ON YOUR REQUIREMENTS OTHER CARDS ARE AVAILABLE.
- OPBOX- OUTER CASING THAT SITS ON THE RIGHT OF THE MAIN CCU TO HOLD THE DIGITAL LINE CARDS AND VOIP.
- APPLICATION CARD- APPS CARD- USED FOR COMPUTER INTERGRATION AND PROGRAMMING.
- EXP CARD 308- EXPANSION CARD FOR THREE ANALOGUE LINES AND 8 EXT.
- EXP CARD 008- EXPANSION CARD FOR 8 EXTENSIONS ONLY.
- BRI/2- LINE CARD FOR 2 ISDN CIRCUITS (OP BOX NEEDED)
- BRI/4- LINE CARD FOR 4 ISDN CIRCUITS (OP BOX NEEDED)
- VOIP- 4 CHANNEL VOIP COMPRESSION CARD
- VOIP/ DAUGHT- 4 CHANNEL VOIP DAUGHTER CARD
- DOORCARD- PAGING AND DOORPHONE
- DOOR UNIT- AS IT SAYS
- BATTERY BOX AND PACK
- LITEMAIL- VOICEMAIL LIGHT AND AUTO ATTENDANT
- LITEMAIL 15- 15HOUR VOICEMAIL UPGRADE
This system comes with a CD in the box containing the manuals, the programming tools, TAPI tools as well as the NEC My Calls management software of which youll have a years free demonstration mode. Make sure you get and keep this CD as most companies will retain this to shackle you to them.
Ill now give you a few tips and pointers but im afraid i dont have the time or space to go through everything or do a step by step programming class.
First off. Do try to install the PC Pro application from the cd and then install the PC Pro Install Plug in.
We normally connect the system up to the customers computer network which means changing the XN120s static IP address to for example 192.168.1.70(to suit network) rather than the default 172.16.0.10. By doing this we can run the pc pro from a customers pc and they have access to easy modifying of for example speed dials. With a bit of port forwarding in the router this also allows remote programming.
Assuming i havent installed your system itll probably not be connected and the IP address has been left as default. In this case id change the IP address via a handset and connect it to network. You can also connect up a computer directly to the EXIFU card (right hand side of main circuit board, edge facing you with 3 ethernet ports, top one for programming, bottom 2 for connection to expansion cabinets. To do this you will need a Cross Over Cat5 ethernet cable where the orange and green pairs cross over. You connect the cable between your pc and the XN and then you need to give your computer a static ip via network connections that is compatable with 172.16.0.10 for example 172.16.0.20. Once you are connected you can open the PC Pro application. THE NEXT BIT IS IMPORTANT.
It could be easy to wipe your programming if you are not carefull so please be carefull. What you need to remember is that with the XN you open the tool, then download the settings from the XN, you change the settings on the pc and finally you upload the new settings to the XN. If you for example connect up to the system and click upload instead of download then thats the XN settings overwritten with a blank program, bad day.
Ok. At the top of PC Pro you will see connections. Click this and click CONNECT. A box will open. user TOPAZ, password 12345678 and IP address 172.16.0.10 then CONNECT. Screen should flicker and when you then click connection again you will see download is now available.
Click on DOWNLOAD. then start. You have now copied the program from the XN to the pc.
Top left File and for the love of god save this onto the pc just in case.
Now just fill yer boots. I hope you have read the various manuals which are also on the cd about what you want to achieve as its all there including one specifically for the pc pro program.
Id recommend its good practise to open your saved file- connections and work down ie CONNECT- DOWNLOAD-(do your stuff)- UPLOAD- DISCONNECT. You can work on a saved file and then connect and directly upload it but id consider this a risky practice.
To change the time on the system just use a handset by dialing 828 then the time ie 1545 then HOLD. Other service codes are available by looking in the easy edit- numbering plan- service codes- 3 digit.
I accept no responsibility for missuse of this or for anything that happens. If in doubt about anything ask a reputable engineer or company.
Any help feel free to ask. Reward Telecoms, Yorkshire, 01977692640