NEGATIVE FEEDBACK BUYERS AND SELLERS ADVICE

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HAVE YOU EVER HAD ONE OF THEM CUSTOMERS THAT NO MATTER WHAT YOU DO THEY LEAVE NEGATIVE FEEDBACK, ITS A SHAME THEY DONT REALIZE WHAT THEY ARE DOING

WHAT I MEAN IS THIS, I AM A LARGE SELLER JUST A MUM WORKING FROM HOME WHO HAS BUILT UP A BUSINESS RUNNING A BUSINESS ON EBAY IS FAR FROM EASY ITS A SEVEN DAY WEEK AND MANY MANY HOURS A WEEK I HAVE NEVER WORKED LESS THAN 12 HOURS A DAY IN FOUR YEARS OF EBAY BUSINESS....

WHEN A BUYER RECEIVES THERE ITEM IF THERE IS A PROBLEM THEY SHOULD FIRST EMAIL THE SELLER, WHO NINE TIMES OUT OF TEN WILL DO ANYTHING THEY CAN TO RESOLVE ISSUE. HOWEVER I FIND THAT SO MANY PEOPLE NEVER EVEN EMAIL ME SO HOW CAN I HELP IF THEY DONT EMAIL

 

THEN I GET SILLY COMMENTS LIKE TO SMALL ETC NO OFFENSES BUT HOW IS THAT MY FAULT I DONT MAKE THE CLOTHES I JUST SELL THEM THE SIZE IS ON THE TAGS SO WHY DOES THAT WARRANT A NEUTRAL HOW CAN THAT BE FAIR

 

THE WORST ONE THAT GETS ME IS NON PAYING BIDDERS ITS A HUGE FAULT IN EBAYS SYSTEM, YOU SEND A NON PAYING FORM AND IF THEY ANSWER BUT STILL DONT PAY THEY CAN LEAVE A NEGATIVE FOR YOU IN RETALIATION

 

IF THEY DONT ANSWER TO UNPAID REMINDER FORM THEN THEY CANT LEAVE NEGATIVE BUT I FEEL SO STRONGLY THAT ANY TYPE OF NON PAYING BIDDER SHOULD NOT BE ALLOWED TO LEAVE ANY FEEDBACK FOR THE SELLER AS THE SELLER HAS DONE NOTHING WRONG

 

ANOTHER TYPE OF FEEDBACK FOR EXAMPLE

I THOUGHT I WAS GETTING............................................

I HAD ONE TODAY MY LISTING WAS FOR A HIGH SCHOOL MUSICAL NECKLACE IT SAID IN LISTING THAT DESIGNS WOULD VARY DEPENDING ON STOCK LEVELS, THAT TO ME IS CLEAR TO THE BUYER..................... BUT SOMEONE LEFT A NEUTRAL SAYING I THOUGHT I WAS GETTING A PICTURE OF TROY..................

 

THE BEST WAY TO REALLY SEE THROUGH NEGATIVES AND NEUTRALS IS TO WORK OUT THE AVERAGE FOR YOURSELF I GET AROUND 800-900 POSTIVE FEEDBACKS A MONTH AND ON AVERAGE 2 NEGATIVES AND 3 NEUTRALS...........IF U PUT IN TO CONTENT THE POSITIVES AGAINST THE BAD THEN YOU CAN SEE I AM A HONEST RELIABLE SELLER

ANOTHER WAY IS TO READ THE ANSWER THE SELLER HAS PUT TO FEEDBACK, THERE IS NORMALLY A GOOD EXPLANATION AND HONEST EXPLANATION

 

DONT FORGET US SELLERS WORK HARD VERY HARD AND NEGATIVE AND NATURAL FEEDBACK EFFECTS OUR SALES WHICH IN TURN EFFECTS OUR FAMILIES AND LIFE ITS THAT SIMPLE

 

SO DONT JUST SEE A NEG AND THINK THATS IT NOT BUYING FROM THAT SELLER CHECK THE POSITIVES AS WELL

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