Nationwide Paintball- totally unprofessional.

Views 5 Likes Comments Comment
Like if this guide is helpful

PLEASE READ THIS BEFORE YOU BOOK THROUGH NATIONWIDE PAINTBALL!

I recently bought 2 nationwide paintball vouchers from e-bay, each for 10 people to go paintballing, saving £150. (you still have to pay £10 per person booking fee) as a birthday treat for my 15 year old and 17 year old sons and their friends. We moved from London to Suffolk earlier this year, so it was also a chance for their friends from London to come and spend some time in the country!

I would like to start by saying that the sellers that sold these to me were great and totally NOT at fault in any way.

I first tried to book the places on the website as stated on the vouchers, but it wouldn't allow the code to go through, so instead I phoned the helpline.

The guy who answered my call, asked for my phone number to ring me back as he had to go to the toilet!! (I should have realised how unprofessional they were then!)

He did phone back and took the booking (and £200 booking fees) for my sons and 18 of their friends to go paintballing on 2 seperate days. He told me that I'd receive confirmation of the booking by e-mail along with parental consent forms that I would have to print off and get signed or the kids would be refused entry on the day.

I received the confirmation via e-mail for a paintball centre 140 miles away, not the one I had booked (20 miles away!) I also didn't receive any parental consent form.

I then called them back to explain the mistake and they sent updated confirmation, again without consent forms!

2 or 3 days later I managed to get through and request the missing consent forms, which I must say, seemed very dubious.

This is exactly how they looked... (copied and pasted, with spelling mistakes and missing text!!)

………PARENTAL CONSENT FORM
This form must be signed by the parent or guardian of each participant.
Players accept complete responsibility for all equipment issued and any damage caused.
I, the undersigned, accept tat I have agreed to play Paintball Games entirely at my own
risk, understanding that there are natural hazards in the play area (dead branches,
fallen trees, holes, sharp objects etc.) and that paint pellets can bruise or break skin. I
accept that I shall at all times conform to the safety regulations and at all times and
the organizers, and absolve them of all liability in respect of death, personal injury,
illness or damage to person or property howsoever this may arise or be caused.
PLAYER DETAILS
SURNAME……………………………………………………... FIRST NAME ……………………………………………….………
ADDRESS……………………………………………………………………………………………………………………………………………..
…………………………………………………………………………………… POSTCODE……………………………………………………
DATE OF BIRTH………………………………….……….
SIGNATURE …………………………………………………………………. DATE………………………………………………………
PARENTAL/GUARDIAN CONSENT
I, the undersigned agree that I have read and understood the conditions above and give
my consent for the person named above to participate in the Bedlam Paintball Challenge.
SIGNATURE……………………………………………………….……….. DATE…………………………………………………………
EMERGENCY CONTACT DETAILS
NAME………………………………………………….………. TEL ……………………………………………………………..


On receipt of this, all but one of my eldest son's friends pulled out as their parents wouldn't sign them. They had no company name heading, and it appears that you have to absolve all liability of any injury or death of your child, which made the parents concerned about not only the centre itself, but whether their child would be insured while participating in the games.

We finally managed to get 8 kids from London to Suffolk, (having to go back to London as one of the kids forgot their consent form!) and dropped them at the paintball centre, where we found out that the consent forms were useess as they had completely different forms!

After we left, we got a phone call from my son telling us that the centre had no idea that our group was going to be there, there had been no notification given from nationwide paintball to the centre!! This caused great embarrassment and lots of forms to be filled in by my son and his friends before they could start their 'fun'.
And the 'included lunch' for the all-day paintball games which nationwide paintball had told us would be laid on, was not as the centre do not have any catering, they advise bringing a packed lunch! So when we picked them up at 4.30pm, we had to feed 8 starving kids that hadn't eaten since 7.30am!!

I am absolutely disgusted with nationwide paintball and I would advise anyone, DON'T book your day through them, go directly through the paintball centre itself.

After all the hassle, the kids had a great day paintballing NO thanks to nationwide paintball...

but HUGE thanks to Skirmish paintball in Thetford, Suffolk. the kids said you were all great and tried to keep the problems (of not knowing about our booking) discreet and out of earshot of other gamers, for that and for making the kids day otherwise enjoyable, I thank all the friendly, helpful staff at Skirmish.
Have something to share, create your own guide... Write a guide
Explore more guides