Feedback is one of the most important elements of ebay. I have found, as a seller, that new members to ebay are more likely to leave negative feedback rather than asking whether a refund or alternative is available. If you are a new member remember that the community as a whole suffers if you do not communicate. Always ask for a refund if you are unsatisfied. If you cannot resolve an issue, then the final step is to leave feedback.
New Members Think About Leaving Feedback
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19 December 2005
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