What annoys me most is sellers who charge tuppence for an item and over-exaggerate the posage charges. For instance, I was charged nearly £20 for the postage of 7 CD's - most of which came in broken cases. Should you find yourself in this situation, I opened a dispute in PayPal to have my money refunded and got it all back within a week. The seller didn't agree with my complaint but at least I was refunded. I gave the seller feedback based on factual events. Another thing I can't stand is tit4tat feedback. I don't see the point in a feedback forum if everything is "smooth over" behind the scenes. I expect a high standard of service from the start (professional transaction, well packaged, quick delivery) and this is what I offer to my customers. I sort out issues right there and then, I ask what the customer what me to do to resolve issues. So, hence if I give feedback based on my actual experience with the seller or buyer. But the negetives/neutrals (except one when cat died) I received were not my fault but that of the seller or buyer. Try and be truthful and reply to feedback if necessary. k9cmh.
Well at last, eBay have finally reviewed their P&P policies and sellers like the above can no longer get away with this unacceptable over-charging. I, myself am a seller. I weigh each item with appropriate packing on digital scales and then check good olde Royal Mail for prices. If I do accidentally make mistakes (dispatched as a large letter when I have charged P&P for a packet, for example), then I inform the buyer when I am sending the dispatch notice. Their PayPal account is then refunded the difference, less the packaging.
Glad to see eBay have finally wisened up.