Bought a receiver and paid through Paypal. It arrived and when connected up it didn't work.
Contacted the seller,expained, and said I wanted to return it and get me money back.
Seller said it was working okay when they posted it, and didn't want to take it back.
An impasse. Enter Paypal - a dispute, then a claim.
Result - NO.
Although I'd already paid for an item described as ''working perfectly'' Paypal said that unless I paid the cost of proof that it wasn't, then they wouldn't pursue the claim.
As I didn't I've still got this useless piece of ****.
Where is the ''Buyer Protection'' in that?
Had I bought an item from an online trader which wasn't working they would have accepted it back - without the further cost of ''proof''.
Finally took this piece of junk (for which I paid £200 + p&p) down to me local Hifi shop. They said £80 to fix it, or they'd give me £40 for it.
Needless to say, it's still down there - what's the point.