I get this not just with myhermes but with citylink and yodel failure to pick up. Had this 4 times in two months, very bad experience now looking elsewhere. Live help on Parcel2go don't give a rats arse! Yes sir we understand but is just tough. Now they just automatically change your collection date.
You stay in waiting and some idiot in hatch back turns up, who won't even come into the flats because their hired by parcel companies and not insured. A hatch back not very safe is it. Most times they are not even sure what they are picking up. Makes you wonder what insurance you actually have, if this private person who is just working on a tempory basis for the parcel company does a runner with all the parcels or drops yours, they are not a company employee just a temp. What legal redress do you actually have?
I would not recommend this company to my worst enemy, no actually I would!
VERY POOR SERVICE!
FAILED COLLECTION 4 TIMES IN 2 MONTHS!
PARCEL2GO DON'T CARE!
PARCEL2GO IS NOGO AVOID GO TO INDIVIDUAL COMPANIES INSTEAD!
MINUS 100000 out of 5!
THEY DON'T PUBLISH NEGATIVE RATINGS EIGTHER I LOOKED FOR MINE UNDER MY LOCATION.
I WROTE SEVERAL
Parcel2go is no go! with parcel2go no where!
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22 November 2011
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