Pupabag buyers beware

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I purchased a lambswool buggy liner from this lady and when it came down it did not fit the buggy so I emailed the lady and said I would be returning it.  She responded to me once to say that  not fitting was not a good enough reason but I pointed out to her that her website stated that they would refund if you are "not entirely happy" with a product and I was not so I was returning the item to her.

Since I returned the item in February I have had no contact from the company nor have I received any refund at all for the item which I returned and was signed for on receipt.

I am therefore left out of pocket and with no product to show for it.  I am escalating my problem to trading standards as its a disgrace that someone should be able to operate a business like this.


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