Royal Mail postage!!!!

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a quick note really regarding the last items i sent out on the week starting the 6th october,... every item that i sold (13) were sent out 1st class, have proof of this. all but 4 items have turned up. that's now 10 days!! nearly £200 worth and cost me over £50 in postage,.... i'm very angry with the royal mail and how the service has been (or lack of it)...i do appologise to my customers, please its not my fault the delivery is taking this amount of time,...





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