1. Are They TURNED ON?
Unbelievably, you couldn't begin to imagine how many people don't realise their lights have an on/off switch! (not all of them do just in case you begin to search for one on yours!)
2. Is There A PULL TAB ON THE BATTERY?
This will only be applicable if your light is brand new and it isn't working. This can be a tricky spot, as not many products are activated like this. If your light isn't working, this is a common cause.
3. Have you covered the panel?
Generally speaking, solar lights do not work during the day. You will need to completely cover the solar panel to simulate darkness. This is an excellent way to test if your light works.
4. Is THE SOLAR PANEL CLEAN?
A dirty solar panel can impact the amount of charge received, and this will effect the lighting time come nightfall. If you light suddenly starts to work for a smaller amount of time, this is generally the fault.
5. Is the SOLAR PANEL POSITIONED CORRECTLY?
The solar panel should be positioned to receive sunlight all (or at least most of the) day. If not, then it may not receive sufficient sunlight and may not work as well as a result.
6. Have you tested with regular batteries?
In most instances of solar lights not working, it is the batteries at fault. Either they are not receiving charge or they are not holding it. If the lights work using normal batteries then it is clear that the problem is with either the rechargeable batteries or the solar panel.
7. Have you left them to charge?
Solar lights will still charge if they are not turned on, and by turning them off you actually allow the battery to get a full charge. It is an idea to do this regularly with all of your solar lights. This is especially a good idea in winter, as otherwise you may only find yourself getting 1 or 2 hours out of your solar light per evening.
8. CONTACT THE RETAILER!
If all else fails, contact the retailer that your purchased your lights from. All of our lights have a 12 month warranty. So, if you've tried the above steps and bought your lights from us within the last 12 months contact us.