To all users of eBay,
This is a customer service announcement from TK Hockey (UK) Ltd, the official distributors of TK hockey products in the UK and Ireland.
We have been monitoring the hockey section of eBay for some time now. While the majority of TK products that appear for sale are either offered by authorised TK stockists or people looking to sell on new or used items they have purchased from such retailers, there are also a number of individuals looking to sell imported TK products from overseas sources.
While TK is a global brand and therefore widely available in all major hockey stockists in the principle hockey playing nations, the distribution of our products is carefully managed to protect both the interests of TK and the end users of our products. We view this as a serious responsibility to protect hockey players from unauthorised sellers and ensure they get not only the right sales advice and product information, but also good after sales support.
There have been a number of products offered for sale recently on eBay that are obviously imported from outside the UK. Anyone who bids for, or ultimately buys, such products should be aware that these are not official TK products from the UK collection and therefore the seller's product information is theirs and theirs alone. The official UK collection of TK products can be seen on our UK website and is available for sale from all major UK hockey retail and online outlets, many of which sell on eBay too. Once you have established that you are considering an official UK collection TK product you can bid with total confidence in both the product and quality of information offered by the seller.
It is also worth mentioning to you as consumers that we have heard stories around the trade of counterfeit hockey products coming out of the Far East. We are happy to report that we have not heard of our products being copied in this way and are not suggesting that such products are to be found on eBay, but it is something that you should, as consumers, be aware of. All that glitters is not gold!
At TK we take great pride in the reputation of our brand, our service and the quality of our products. We hope that this advice helps hockey players to make the right choice when purchasing their TK hockey equipment.
TK Hockey (UK) Ltd