Template Terms & Cond.

Like if this guide is helpful

Use to avoid any misunderstanding with your buyers

Add to all your listing if desired or made a link to it in your listings.


1.0 Orders
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time.  The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

2.0 Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 7 days from the day after receipt of the goods.
•you must notify us by contacting us 
•you must retain possession of the goods or services and ensure that the goods or services are kept in the same condition as they were when they were delivered until such time as the goods are delivered back to us by you;
•you can return the goods or services to us  
•we will refund any monies you have paid to us within 10 days of receipt of your cancellation notice.

3.0 Price and Payment
All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation). If your delivery address is within the United Kingdom, no additional taxes will be charged to you. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information. Payment can be made via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. You confirm that the credit, debit card or PayPal account that is being used is yours.  
 
4.0 Supply of Goods
All goods will be processed and dispatched between  1-2 working day after clear payment. Saturday and Sundays order will be processed on Monday. For goods which payment has been received after 3pm, will be processed the next day and dispatched between 1-2 working days except from Friday which order will be processed on Monday.

5.0 Returns
We happy to offer a refund, exchange or replacement as long as you return your item to us within 10 working days, unopened, unused and in its original condition. We reserve the right to refuse an exchange or refund if items are damaged. Items returned by post can take up to 5 days to process, For refunds we reimburse you using your original pay method. Please ensure your parcel is sent by Royal Mail Recorder Delivery. We strongly recommend that you obtain a postage receipt from the post office with your tracking number. We are responsible for your parcel only once it has been received by us. Items lost in transit will NOT be treated as returns. Returns with reason as changed mind will not be refunded any package and postage costs either way. Only the item value will be refunded.

Have something to share, create your own guide... Write a guide
Explore more guides