This is a quick step by step guide for anybody needing help to install a CPU, please read the disclaimer before using.
As with any PC hardware, always ensure you take anti static precautions, this is generally taken by wearing an ESD armband, however failing this then always ensure you have a some part of your body in constant contact with the metal case of your PC (this will then reduce the static effect you may have).
PLEASE NOTE: this information is not an industry accepted method; these are my own personal fixes that i have determined through many years of handling IT equipment. With the exception of any readers who have bought from my ebay shop Priceattackstorerun by the247enigma, bear in mind these hints may invalidate any warranties you may hold, but if they should I would recommend attaining a refund from your seller and shop elsewhere!
First off, ensure your PC is unplugged from the mains supply and then allow 1 minute for any residual electricity to disseminate from the boards inside.
Remove the cover from your PC to gain access to the motherboard.
CPU coolers/heatsinks can be very tricky and difficult to remove, before doing so i would suggest seeing a pratical example using Youtube. If you type in your cpu type and 'how to remove cooler" there should be some video demonstrations on how to remove it.
Once the heatsink is removed lift the small lever beside the CPU and using your thumb and forefinger (or index finger) lift the CPU flat and equally from its socket and place to one side.
Do the same for installation, turn the CPU in the direction it needs to fit and place over the slot, push gently in the centre, if it doesn’t fit make sure the CPU is facing the right way, if it is check for damaged pins.
Once inserted clean your old coolant paste from the cooler and reapply to CPU and cooler and reconnect the heatsink to the motherboard, once fitted ensure the heatsink is sitting flat all around.
And it’s done, don’t try the PC until the heat sink is fastened into place otherwise YOU WILL BREAK THE CPU.
Note: If you have bought a processor on the assumption that yours is broken, and the replacement has had no effect on the PC it is very unlikely that both are broken, i would refer you to my guide on installing motherboards for more information.
The scenarios below are based on the assumption that the CPU is an upgrade to replace a previously working one.
Question: ‘The pins on my CPU are bent, what shall i do?’
Answer: Always contact your seller first, otherwise try and straighten them, a slender screwdriver is simplest, slide it in at an angle between some good pins and carefully twist until straight.
Question: ‘The CPU won’t boot, but my old one works what is wrong?’
Answer: Assuming the upgrade is working it is likely to be because your motherboard cannot handle the CPU, search the specs on Google between the CPU and your motherboard and you will likely find that either your motherboard cannot handle a dual processor or the CPU FSB is too fast.
Question: ‘The CPU is running but at ½ its stated speed what’s wrong?’
Answer: This is very rare but can happen on dual core or HT processors, the CPU has failed and you will need to notify the seller, it will run but at a reduced performance.
Question: ‘My AMD processor is stated as being X GHZ but my PC shows a speed of only a little over 1GHZ, what’s wrong?’
Answer: The CPU is working fine, on some motherboards using AMD CPU’s you will need to enter the bios and change something normally called either ‘Multiplier settings’ or ‘cell menu’, from there adjust the various frequencies until you have what your after.
Well I think that’s all the troubleshooting, If the problem cannot be resolved above I would send it back to your seller, or if this is not possible have it repaired professionally or you may send it to ourselves for safe and proper disposal.
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