UK APPLE iPod 80gb Black 5.5 Gen Video MP3 Player

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Bought this product on 21 June. On 05 Aug it packed up half way through a song and then all my music was erased. I contacted ebay seeking assistance on how I could get my iPod repaired. I'm sad to report that they were of no help what so ever. The only advise given was to reset and restore iTunes. Not once but four times, despite informing them this had already been done and to no avail.  I appreciate my 30 day return period expired, but I could not even get advise on how I could go about getting this item repaired.  Oh, I lie..I was told to reset and restore iTunes. To say I'm disappointed is an understatement. Would I buy a replacement product from ebay? Not a chance. Happy to discuss this further if you wish to contact me
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