USB Flash Memory - Understanding Hardware Installation and Driver Software Updates and Compatibility.
A few years ago I wrote a paper here when customers started to make claims and allegations on ebay to members that the new SD Ram purchased to upgrade a PC was faulty. It was never the case, but sadly. many members of this community were chastised for selling fake or defective product. The problem did not lay with the PC or the new SD Ram Memory but within the bios of software of the Computer. For the software bios only believed that 64 mb was the largest SD Ram memory in existence. When members who had problems took the time to get updates from windows or the motherboard supplier with a new bios update the new SD Ram worked. For the bios program had been programmed to accept larger modules over and above 64 MB.
We do have a similar problem regarding the newer flash memory sticks that are with larger capacity. If you are not the most technically minded. Please seek help from a friend who is, for your PC, Laptop, Notebook etc.
For these are the steps you may need to take for your PC and operating system to recognize these new storage cylinders.
1/. Leave the flash drive in the USB Port of Your PC and go to your operating system providers update web site, such as windows update. Check to make sure that your windows or OS is up to date with all the latest drivers and patches. Install them and reboot your system. At this time now remove your memory before the PC starts up. When the PC has started insert your flash memory, there is every chance it has now been recognized.
IF NOT NEXT STEP
2/. Is to go to your PC or lap top manufacturers web site and download the latest USB (universal serial bus) drivers. Also if you can get a hardware scan from your manufacturers web site, carry one out so it finds the USB Flash Drive that is in one of your USB ports. this should also cure the problem. Again install the updates and reboot the system.
If this does not work, there is every chance it could be your security software causing problems to recognize the new software patch and updates, or blocking them from being active in the firewall for example. Check to make sure this is not causing problems.
To be safe and disable the security software temporarily, disconnect your internet cable, so while the firewall for example is down, you cannot be attacked. Once you have disabled the security software reboot the computer again and attempt to use the flash memory drive again. It should be able to find your new flash memory.
For flash memory not to work, could even be as a result of the software you are trying to install onto the stick. It maybe protected software under DRM or a software provider that has not installed or programmed the software for Flash Drives. This is not an unusual thing, if someone wants to pirate films or music. The filmmaker of the software is not going to encourage you by allowing the software to read or interpret flash memory for example.
Another factor can even be speed and port connections. I had a situation that I had to use an extension USB lead between a laptop and a Kingston USB before it would work. this was down to the baud rate and Milli bars per second.
I hope this paper has helped. I am in truth a little disappointed with the recent Broadcast by the BBC Click Team, where they have touched on an area regarding fake USB drives, but not covered any of the many of other problems that can come with software and hardware configuration and compatibility.
I do not know if it is the sign of the times, but I think with the new technology, everyone needs to step back and take a deep breath. I think too many people are starting to expect too much and if it does not work when plugged in it is either broken or a fake.
Information Technology at this time is in it's early evolutionary stage, to make a comparison to a sibling you love when born. The baby's only just started to open his or her eyes and cannot speak or crawl yet!
Published by Alastair R Agutter
Founder Riverside Networks
10th January 2010