I received a negative feedback from the buyer who bought the item only £0.99. The buyer gave me negative feedback without contacting me first to solve out the problem. I asked her the reason. She said I sold her the item didn't write on the description about the top with a hole. I told her it's impossible has a hole on the top. I am a careful seller and I always spend time to check my item. The first time I checked the item before I took the item picture. Second time I measured the item sizes. Third time I was packing the item, I would check all over again. Also my delivery package always have two layers. It's impossible the problem from the delivery. This time I do think she is abusing the feedback tools and she refused my offer of refund of initial costs.
I am unhappy about ebay seller don't have a chance to defend themselves against manipulative buyers. Now I received a negative feedback, I can't do anything to the buyer. It's unfair... 'Sellers can't leave negative feedback.' Also Ebay limited my item quantities because of that £0.99 negative feedback.
Negative feedback is hard to avoid, right?
Unfair to the seller received a NEGATIVE FEEDBACK
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22 July 2011
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