WARNING BEWARE OF HOTPOINT FRIDGE/FREEZER

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THIS PRODUCT WAS NOT MADE TO LAST AS YOU CAN READ, the answer from hotpoint/indesit reply,      my appolgies for inserting reply first . your email


>
> Whilst we note your concern,Had it been one of manufacturer we believe
> it is reasonable to assume it would have failed during early use.
>
> We are committed to producing good quality products satisfactory for
> normal domestic use. However well made, some product may, after a period
> of time, need servicing or repair. When this happens we will always use
> our best endeavours to restore the product to full working order as
> quickly as possible.
>
> Unfortunately, a very small percentage of our products experience more
> than one fault. We appreciate how frustrating this can be and always try
> to ensure that on the rare occasions that this does happen that the
> appliance is repaired within the shortest possible time.
>
> We very much regret that our service has given you cause for complaint.
>
> Your Sincerely
>
> Noreen Akhtar
> Customer Partnership Team
> Indesit UK
>
> -----Original Message-----
> From: hotpointservice@indesitcompany.com
> [mailto:hotpointservice@indesitcompany.com]
> Sent: 02 December 2008 13:47
> To: theservicecentre
> Subject: Customer Service enquiry from hotpointservice.co.uk
>
> Thank you for your email
>
> Whilst we note your concern,Had it been one of manufacturer we believe
> it is reasonable to assume it would have failed during early use.
>
> We are committed to producing good quality products satisfactory for
> normal domestic use. However well made, some product may, after a period
> of time, need servicing or repair. When this happens we will always use
> our best endeavours to restore the product to full working order as
> quickly as possible.
>
> Unfortunately, a very small percentage of our products experience more
> than one fault. We appreciate how frustrating this can be and always try
> to ensure that on the rare occasions that this does happen that the
> appliance is repaired within the shortest possible time.
>
> We very much regret that our service has given you cause for complaint.
>
> Your Sincerely
>
> Noreen Akhtar
> Customer Partnership Team
> Indesit UK
>
> -----Original Message-----
> From: hotpointservice@indesitcompany.com
> [mailto:hotpointservice@indesitcompany.com]
> Sent: 02 December 2008 13:47
> To: theservicecentre
> Subject: Customer Service enquiry from hotpointservice.co.uk
>
> Date: Tue Dec 02 13:46:58 GMT 2008
> Name:
> Address:
> Town:
> Postcode:
> Question: as a owner of a hotpoint ffa74 of which is less than 2 year( last  fridgefreezer had for 12yrs what that they say dont make them like they used to. )
> old, i have been told by local repair specialist i am a victim TO BE added to the
> many owners ,owing to poor design fault of this model very common
> problem with this model, internal leakage of gas advising me ditch it
> and buy other make.
> also had second oppinion after having regas ,and looking at customer
> reviews all seem to reach same verdict, i await your comments before
> taking further action.

after paying out £70 and loss of food the f/f is now stuck outside awaiting collection by council disposal
> Country: couldnt care less attitude of a major company..

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