WHEN THINGS GO WRONG AS A BUYER ON E-BAY

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THE RULES OF THE GAME

Rule 1: Ebay is there to make money for Ebay

Rule 2: The sellers (not the buyers) provide Ebay with direct income

Rule 3: The buyers can only provide more income (indirectly) if they overbid on items

Remember these rules when things go wrong.

If your complaint is against Ebay - remember Rule 1 and it may put your complaint into perspective.

If  your complaint is against a seller - remember Rules 1 and 2 and  make up your own mind as to how the wind blows

As regards Rule 3 - Always set yourself a limit as to your maximum acceptable bid (the amount you're prepared to lose) and don't be lured into exceeding it. [In most cases, other or similar items will come along.] Then, you won't feel disappointed or ripped off.  Remember, it is within the realms of possibility that the person you're bidding against could be a friend of the seller, who may inflate the bid.

Ebay has set up the means to complain (some good, some bad - some complex, some straightforward), but you may still come out feeling bruised. So, as a buyer, enter into the bidding with eyes wide open and brain in gear.

ENJOY - what is so often a seller's market.

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