THE RULES OF THE GAME
Rule 1: Ebay is there to make money for Ebay
Rule 2: The sellers (not the buyers) provide Ebay with direct income
Rule 3: The buyers can only provide more income (indirectly) if they overbid on items
Remember these rules when things go wrong.
If your complaint is against Ebay - remember Rule 1 and it may put your complaint into perspective.
If your complaint is against a seller - remember Rules 1 and 2 and make up your own mind as to how the wind blows
As regards Rule 3 - Always set yourself a limit as to your maximum acceptable bid (the amount you're prepared to lose) and don't be lured into exceeding it. [In most cases, other or similar items will come along.] Then, you won't feel disappointed or ripped off. Remember, it is within the realms of possibility that the person you're bidding against could be a friend of the seller, who may inflate the bid.
Ebay has set up the means to complain (some good, some bad - some complex, some straightforward), but you may still come out feeling bruised. So, as a buyer, enter into the bidding with eyes wide open and brain in gear.
ENJOY - what is so often a seller's market.