Warning - Do not buy from UK ebay seller lolitashedevil

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Have just had my first nasty buying experience with ebay UK seller lolitashedevil I purchased a womens dress on 9th October and was charged 7 pounds for Royal Mail International Signed for delivery to Australia.

To date item has not arrived below and the seller will not give me a tracking number or any info that might help me try to locate the item. She will not give me a refund even though if she did send via Royal Mail International Signed for she is eligible to claim for the loss thru them.

Because of my belief that the item was really posted I allowed too much time waiting for it to arrive and missed the ebay 45 day limit to raise a dispute.

After a few emails asking the whereabouts of my item her replies started to get terse. She has never once given me any useful information on tracking number details, postage dates or anything that might help locate the item. I am in constant contact with my post office and nothing is yet to arrive although I have received other Royal International Signed packages since Oct so I don't believe the postal strike is any reason for this delay.

This seller is rude and I strongly doubt that the item was really posted at all, in her recent months feedback shows at least 16 negative comments.

I would recommend that you avoid dealings with this seller.

Below is a list of email correspondence between me and this seller.

Email correspondence

10th Nov
Dear 915south,

yes it was sent international signed for 1st class airmail-the severity of the strike varies greatly throughout the country-i'm sure it will be there soon
kind regards

- lolitashedevil
   
Click "respond" to reply through Messages, or go to your email to reply



From: 915south
To: lolitashedevil
Subject: 915south has sent a question about: Item not Received for item #230384384833, that ended on 09-Oct-09 02:17:41 BST - GEORGE LOVELY BLACK FLORAL FIT N FLARE DRESS SIZE 10
Sent Date: 10-Nov-09 07:35:57 GMT

Dear lolitashedevil,

Hiya,
I haven't received this dress yet can you please confirm the date it was posted and if it was posted first class (airmail) or second class (seamail. I know there has been a Royal Mail postage strike but I have been receiving other items from the UK that were purchased after this sale and they have arrived OK.

Thanks
Mandy

- 915south
   
   

Dear 915south,

IT WAS SENT AND IS AT YOUR SORTING OFFICE-PLEASE GO DOWN AND COLLECT IT

- lolitashedevil
   
Click "respond" to reply through Messages, or go to your email to reply



From: 915south
To: lolitashedevil
Subject: 915south has sent a question about: Item not Received for item #230384384833, that ended on 09-Oct-09 02:17:41 BST - GEORGE LOVELY BLACK FLORAL FIT N FLARE DRESS SIZE 10
Sent Date: 24-Nov-09 10:01:37 GMT

Dear lolitashedevil,

Hello,
My item has still not arrived - are you able to track it if you sent it recorded delivery? If not we will need to arrange a refund as the item has not arrived.
Please let me know what will happen with this sale.
Kind Regards
Mandy



Dear 915south,

My brother works for royal mail and he has contacted Australia and they say they have it

- lolitashedevil
   
Click "respond" to reply through Messages, or go to your email to reply



From: 915south
To: lolitashedevil
Subject: Re: 915south has sent a question about: Item not Received for item #230384384833, that ended on 09-Oct-09 02:17:41 BST - GEORGE LOVELY BLACK FLORAL FIT N FLARE DRESS SIZE 10
Sent Date: 25-Nov-09 08:13:23 GMT

Dear lolitashedevil,

Hello,

You did send the parcel to Australia didn't you? It is not at my post office I checked today - Royal Mail only track the postage for international signed for as far as the UK see http://www.royalmail.com/portal/rm/content3?catId=400035&mediaId=22700573#2

so I'm not sure how you know its at a sorting office - perhaps its still at a UK sorting office.

If you can't track where it is then I think the best thing to do is provide me with a refund its been 6 weeks since payment if not I will have to open a case with ebay.

I hope we can resolve this.

Thanks
Mandy

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