Warranty

Views 41 Likes Comments Comment
Like if this guide is helpful

DOES YOUR NEW PHONE PURCHASED OFF EBAY REALLY HAVE A WARRANTY?

'Unwanted Upgrades' DO NOT HAVE A WARRANTY IF SOLD ON!!!

For a phone to have a warranty it needs to have proof of purchase in the owner's name, or without owners details on at all

CONTRACT PHONES (inlcuding upgrades) have the owners details on the paperwork

PAY AS YOU GO PHONES may only have the handset details on the paperwork

SIM FREE PHONES may only have the delivery name and address

What does this mean?

If your SIM FREE seller bought their handset without a contract at all, as long as they send you the original receipt for the handset, any remaining warranty is still valid as retailers don't normally question it, the same applies to PAY AS YOU GO phones although if it is registered, the seller can ring the network provider and pass on the new owners details

CONTRACT PHONES (INCLUDING UPGRADES) state in the contract that the handset may not be sold on within the minimum term of the contract, this is because you don't own the phone until you have fully paid the line rental

Since it is a contract, the details of the owner are always associated with the phone, If you buy an 'UNWANTED UPGRADE' then the proof of purchase doesn't have your details on, therefore, you never get a warranty

If someone sells their CONTRACT (or UPGRADE) handset and then cancels their contract, they are required by the network operator to pay the rest of the line rental for the minimum term, if they choose not to pay, the handset may become blocked/barred as the network considers it to be stolen

Just to re-iterate:
 

If your SIM FREE seller bought their handset without a contract at all, as long as they send you the original receipt for the handset, any remaining warranty is still valid as retailers don't normally question it, the same applies to PAY AS YOU GO phones although if it is registered, the seller can ring the network provider and pass on the new owners details

CONTRACT PHONES (INCLUDING UPGRADES) state in the contract that the handset may not be sold on within the minimum term of the contract, this is because you don't own the phone until you have fully paid the line rental

Since it is a contract, the details of the owner are always associated with the phone, If you buy an 'UNWANTED UPGRADE' then the proof of purchase doesn't have your details on, therefore, you never get a warranty

If someone sells their CONTRACT (or UPGRADE) handset and then cancels their contract, they are required by the network operator to pay the rest of the line rental for the minimum term, if they choose not to pay, the handset may become blocked/barred as the network considers it to be stolen

Have something to share, create your own guide... Write a guide
Explore more guides