Why do some eBay members have private feedback?

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Have you ever looked at an eBay members feedback profile and noticed they had a private profile? I bet you have, and I bet you also wondered just why that member has chosen to make their profile private. I asked myself the same question every time I saw an eBay member with a private feedback profile, so I did some research and here are my findings.

According to eBay, private feedback is designed for reputable buyers and sellers that have received an unfair or defamatory feedback comment. The trader can then choose to make the feedback private whilst eBay decides if they should remove the feedback comment or not. Whilst the feedback is private you cant see any of the feedback comments left for the eBay member, you can however view how many positives, neutrals and negatives the member has received.


The above reason for making feedback private seems reasonable enough, however how do you know the eBay member isn’t making their feedback private for more sinister reasons?

The answer – You Don’t!

A lot of members with private feedback may be trying to hide more than the odd bad comment, they may be hiding hundreds or maybe even thousands! These comments could be warning you about eBay scams or a very bad ebayer, without being able to see the feedback comments the only thing you have to go on are the feedback scores for the member.

No matter how good the feedback scores look, if an eBay member has private feedback then it should instantly ring an alarm bell in your head. I wouldn’t recommend buying anything from an eBay member with a private feedback profile. If you are desperate for the item that the member is selling my advice would be to contact the seller before you purchase the item. Ask the seller why they have chosen to make their feedback profile private, you could even ask them to make the feedback public so you can view the comments and once you have seen the comments they can make them private again.


After all of my research I still cant find any good reasons as to why a member would choose to keep their feedback profile private. As soon as I see a member with a private feedback profile I always get the impression that they have something to hide.

In closing I would strongly recommend that you Don’t buy anything from an eBay member wih a private score, you are likely to get stung by an eBay scam! Do yourself a favour and buy the item you are looking for from a more reputable eBay seller. Remember the old saying - “If it sounds too good to be true, then it usually is!”

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