a lot of people are having problems uploading the firmware back onto the creative zen mp3 players.i changed the hard drive in my player and spend half the days tring to get the firmware uploaded.
i am going to tell you how i did it so please read and follow all the below.
IF YOU ARE RUNNING WINDOWS MEDIA PLAYER 11 GO INTO YOUR CONTROL PANEL ON YOUR COMPUTER.
GO TO ADD/REMOVE PROGRAMMES
REMOVE WINDOWS MEDIA PLAYER 11 & WINDOWS MEDIA PLAYER 11 RUNTIME.DO NOT WORRY ABOUT NOT HAVING A MEDIA PLAYER AS IT WILL ROLL BACK TO WINDOWS MEDIA 10.
DOWNLOAD AND SAVE THE FIRMWARE TO YOUR COMPUTER.
PLUG THE CREATIVE ZEN INTO YOUR COMPUTER AND AS SOON AS IT RECOGNISES YOUR PLAYER UPLOAD THE FIRMWARE.
this method has worked for alot of people and hope it works for you.
if this guide did help please leave me a YES vote